What to Expect
At Breakthrough HQ, we aim to make your journey towards mental wellness as seamless as possible.
How to Become a Client
You can get started by scheduling directly on our website, calling us or texting us. Once scheduled, you will automatically receive your intake packet. You will receive a welcome email and text outlining the next steps, what to expect, and basic office policies, including our cancellation policy.
Please note that we do not offer meet-and-greet sessions. However, we are more than happy to address any questions you may have via phone or text.
Appointment Options
Virtual Appointments: For virtual sessions, you will receive a link to connect one hour before their scheduled appointment time.
In-Person Appointments: If your session is in person, we will provide you with parking information and directions prior to your appointment.
The First Appointment
In your initial 60-minute session, we focus on understanding your unique needs. For medication management appointments, we start by reviewing your intake forms and then dive into discussions about your mood, anxiety, sleep patterns, eating habits, and more. This comprehensive conversation provides valuable insights into your situation, including any external factors influencing your mental health. We also explore your past psychiatric and family history. By the session's end, we discuss diagnoses and your personalized treatment plan and offer ample time for questions. Throughout, we integrate therapy and coaching to support your journey towards wellness.
Follow-Up Appointments
Follow-up medication management sessions last about 30 minutes. We revisit topics like mood, anxiety, sleep patterns, and more to assess changes since starting your treatment plan. This helps us stay updated on your progress and any new developments in your mental health. You'll also have time to share experiences or concerns from the time since our last meeting. Throughout, we continue to integrate therapy and coaching, working together towards your goals. The session ends with a review of your medication plan, addressing any questions, and scheduling your next appointment.
Frequency of Appointments
How often we meet may vary based on several factors, including your stability and comfort with your medications. When starting a new medication or adjusting doses, we typically schedule follow-ups in 2-3 weeks intervals, followed by appointments at 6 weeks, 8 weeks, and a maximum of every 12 weeks for stable patients with no medication changes. However, some patients prefer more frequent appointments, such as every 6 or 8 weeks, and we are flexible to accommodate these preferences.
More Information & Common Questions
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For self-pay clients, our fees are as follows:
Initial Evaluation: $285
Follow Up Appointment: $180 -
We accept the following insurance providers:
Aetna, Cigna, BCBS, Anthem, Oscar, UMR, United Healthcare, Web-TPA, Meritain, and others.
If your insurance is not listed, please call our office to verify if we accept your insurance.
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The address is:
333 S Garland Ave
Floor 13
Orlando, FL 32801The building is also home to the AC Marriott & Truist Bank in downtown Orlando.
You can park on any floor of the building's garage. Use the elevators on the left that say "Offices" not the "Hotel" side on the right. Come up to the 13th Floor and check in at the front desk. We will be out to meet you shortly after you arrive.
Please note that we do not validate parking. Initial appointments are $6 and follow-up appointments are $3, which is paid as you exit the garage. The parking garage meter only accepts debit or credit cards.
If you arrive upstairs and the front desk attendant is not there, please have a seat on the orange couches and we will meet you there shortly.
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We offer virtual and in-person visits for both initial evaluations and follow-ups.
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You can call or text us at 407-553-8587 Monday through Friday, 9 am to 6 pm, for questions, concerns, or scheduling changes.
For crisis calls during office hours, call or text us, and we will promptly assist you. If it's after hours or if you are a threat to yourself or others, please seek evaluation at the nearest hospital.
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To avoid a late cancel fee of $75, please cancel within 48 business hours of your appointment. You can cancel or reschedule by calling, texting, or using our online portal.
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Our front office hours are currently 9 am to 6 pm. Provider hours may vary, so please refer to individual bios for specific schedules.
Lisa Babb's current hours are Mon-Thurs, 10 am to 7 pm.
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If you find yourself on our waitlist, rest assured we are working diligently to accommodate you. When openings arise, we will contact you based on your scheduling preferences.
Take the first step towards a brighter, balanced life
Schedule your appointment today!